Politique de remboursement

General Order policys:

All orders from JB Products LLC are subject to their product group terms as listed below. All snowmobile, side by side, truck parts that are a standard/ non customized part are included in the STANDARD PART RETURN. Any snowmobile, side by side, or truck parts made with any sort of customizaion such as design or powdercoat are included in the CUSTOM PART RETURN. Any order is subject to a 10% storage fee added to customers invoice if order is not picked up within 21 days from the orders confirmed completion. 10% of the orders full invoiced value per week after 21 days. All downpayments made on orders are NON REFUNDABLE. Orders that are processed under a down payment MUST have their invoice paid in full within 21 days of order completion. Any order not paid in full within that duration is subject to cancellation with no refunds. This information includes all orders standard or custom, as well as shipped and in store pickup orders.

Standard part return: 

JB Products will allow the return of all standard parts as long as they are unused, have the mounting hardware (if required), and have the original box. If you request a return, we will refund your total for the part(s) minus the shipping cost within 30 days of order. Returns may take up to 10 business days to complete once return package is recieved. JB Products will not refund shipping costs unless its for a received damage part/ incorrect part sent on our end. If you made a mistake on your part order, it is important that you contact us immediately before we fulfill your order to make any needed alterations or cancellations. We typically fulfill orders anywhere from 3-24 hours after you click purchase. Although we do our best to constantly check emails and want to provide you the best service possible, we do reserve the right to confirm and fulfill your order if we do not see/miss your email. If we shipped your order and you never received it, please email us and we will help out to the best of our ability. If you are looking to return your order, please email us so we can further assist you. 

 Custom part return: 

Unfortunately JB Products will not accept any returns for custom designed/colored parts. All customized parts have a ALL SALES FINAL warning on their listing. If you made a mistake on your custom part order, it is important that you contact us immediately before we fulfill your order to make any needed alterations or cancellations. We typically fulfill orders anywhere from 3-24 hours after you click purchase. Although we do our best to constantly check emails and want to provide you the best service possible, we do reserve the right to confirm and fulfill your order if we do not see/miss your email. If we shipped your order and you never received it, please email us and we will help out to the best of our ability.

Merchandise return:

JB Products will allow the return of all clothing/hats/merchandise as long as the product is unused and unopened from its protective wrapping (aside from a defected merchandise article) minus the shipping cost within 30 days of order. Returns may take up to 10 business days to complete once return package is recieved. If you request a return, we will refund your total for the part(s) minus the shipping cost. JB Products will not cover the return shipping unless cost unless its for a defected product or incorrect size/style sent on our end. If you made a mistake on your part order, it is important that you contact us immediately before we fulfill your order to make any needed alterations or cancellations. We typically fulfill orders anywhere from 3-24 hours after you click purchase. Although we do our best to constantly check emails and want to provide you the best service possible, we do reserve the right to confirm and fulfill your order if we do not see/miss your email. If we shipped your order and you never received it, please email us and we will help out to the best of our ability. If you are looking to return your order, please email us so we can further assist you.

 

If you need further assistance or clarification with a return, please send us an email and we will do our best to help you out. JB Products reserve's the right to deny any returns that do not deem necessary.